We Don't Fix People. We Fix the System.
Your people are not the problem. The policies, processes, and accountability structures underneath them are. Catalais builds the infrastructure that makes high performance — and high retention — actually sustainable.
Every Engagement Starts With One Question
What's actually broken underneath the surface?
Not the symptoms. Not the exit interview data or the engagement scores. The structural gaps in your policies, processes, leadership accountability, and culture systems that are quietly costing you your best people — and your competitive edge.
We go beneath the surface. We diagnose what's structurally failing. And then we build what needs to exist.
Strategic Consulting
For organizations ready to stop patching and start building.
Jenny works directly with C-suite leaders, boards, and HR executives to diagnose structural gaps and design future-ready systems across culture, governance, HR, and accountability. This isn't a report you'll shelve. It's infrastructure you'll use.
What we do:
Systems Diagnosis & Blueprinting · Organizational Infrastructure Design · Governance & Accountability Frameworks · Leadership Capability Development · Change Readiness & Implementation · Cross-Functional Integration
“Jenny is a true change maker. She brings incredible knowledge, passion, and an outcome oriented mindset to everything she does. Her ability to translate vision into tactical action is what sets her apart.”
Keynote Speaking
For events that need more than inspiration — they need a shift.
Jenny Chen is not a motivational speaker. She's a systems thinker who knows how to move a room. Drawing on 16+ years of experience as a top-performing investment professional, enterprise DEI leader, and organizational architect, Jenny delivers keynotes that challenge how leaders think about culture, performance, and the cost of leaving systemic issues unresolved.
Popular topics:
Belonging as an Economic Growth Strategy
The Future of Leadership
Talent Shortages Are Not HR Problems
Capturing the Real Market
System Design for Long-Term Relevance
“Jenny delivered a keynote at our HOWL event that exceeded every expectation. Her presence on stage was both commanding and warm, drawing the audience in from the very first moment. Attendees left feeling inspired, energized, and intellectually engaged.”
Workshops & Learning Programs
For organizations investing in their people — and individuals investing in themselves.
Whether you're looking to educate and inspire your workplace or prepare the next generation entering the workforce, Catalais brings practical, systems-grounded learning that creates real change — not just awareness.
Catalais Academy
Career Corner Workshop
Delivery formats
A tailored leadership development program for organizations that want to equip their teams with the tools, frameworks, and mindsets to drive sustainable change from the inside out. From psychological safety to culture literacy, every session is customized to your organization's reality.
A hands-on career readiness workshop for post-secondary students and emerging professionals stepping into today's workforce. Real-world workplace literacy — not career theory. Students leave with clarity, confidence, and a strategy for what comes next.
Workshops · Cohort programs · Lunch & learns · Virtual or in-person · Individual intensives
“Her content was relatable, practical, and immediately actionable. We left not just with ideas, but with clear actions we could implement right away. I would strongly recommend her to any organization looking to turn an important topic into meaningful change.”
“Jenny Chen brought thoughtful and deeply practical perspectives to the Defence Team’s 2026 International Day for the Elimination of Racial Discrimination national event and to the external review of the Anti-Racism Framework and Lens. She grounded a complex and sensitive discussion in operational reality while advancing a shared understanding of racism as a systems-level challenge requiring both institutional accountability and collective responsibility.
Her independent, unbiased analysis and her capacity to translate complex concepts into accessible, actionable insights strengthened the clarity, coherence, and practical applicability of both tools.”
How We Engage
Every organization is different. That's why Catalais offers four flexible engagement structures — so you get exactly the level of support you need, when you need it.
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For organizations that need a trusted advisor embedded in their leadership — available as challenges evolve, decisions need to be made, and implementation requires sustained support.
Best for: Organizations navigating ongoing transformation, culture repair, or leadership development over time
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For organizations with a specific challenge or initiative. We scope the work, set clear milestones, and deliver a concrete outcome — whether that's a systems blueprint, governance framework, or culture repair roadmap.
Best for: Organizations with a defined problem and a clear starting point
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For leaders who need expert insight on a specific question, challenge, or decision — without a long-term commitment.
Best for: Senior leaders who need strategic counsel on an as-needed basis
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For organizations that need deep, hands-on work in a concentrated format. Full-day engagements provide leadership alignment, facilitation, and actionable implementation — delivering results that go far beyond what's possible in shorter sessions.
Best for: Leadership retreats, intensive strategy sessions, and culture alignment workshops
What Working With Catalais Looks Like
A structured, seamless engagement process that ensures clarity, alignment, and efficiency from day one.
Introductory Consultation
We start with a 30-minute discovery call to understand your organization's needs, challenges, and goals — and to assess whether Catalais is the right fit.
Proposal & Scope of Work
Based on our conversation, we provide a detailed, customized proposal outlining key deliverables, timeline, engagement structure, and terms.
Agreement & Onboarding
Once confirmed, we send a service agreement and onboarding materials, and schedule your kickoff meeting. Everything is set up for a seamless start.
Strategy & Execution
For retainer and project-based clients, we begin with a deep-dive alignment session before work kicks off. You receive regular updates and ongoing access to insights throughout.
Ongoing Collaboration & Adjustments
Regular touchpoints ensure we stay aligned with your evolving needs. For longer engagements, we provide impact reporting and recommendations for sustained progress.
Wrap-Up & Continued Support
Project-based engagements conclude with a final debrief and summary of key insights. Clients can transition into ongoing advisory support if desired.
Questions We Hear Often
Who is Catalais Consulting best suited for?
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Organizations, leaders, and teams that recognize culture is a business strategy — not just an HR initiative. We work best with organizations facing challenges with leadership alignment, workplace culture, or systemic issues, who are ready to invest in meaningful, lasting change.
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Who isn't this the right fit for?
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Do you work with organizations outside of Canada?
Organizations looking for quick, performative solutions, a one-size-fits-all approach, or immediate results without committing to the process of real transformation. We work with organizations that don't just want to talk about change — they want to lead it.
What engagement model is right for us?
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It depends on your goals, timeline, and scope. Retainers work best for ongoing transformation. Project-based engagements suit defined challenges. Hourly and daily options offer flexibility for targeted needs. We figure this out together on a discovery call — no pressure, just clarity.
What's the difference between hourly and daily engagements?
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What makes Catalais different from other consulting firms?
Hourly consulting is ideal for targeted insights and specific questions. Daily engagements are designed for deep, concentrated work — providing leadership alignment, hands-on facilitation, and actionable implementation that simply isn't possible in shorter sessions.
Organizations that invest in leadership and culture see measurable results including improved leadership alignment, reduced turnover costs, and higher engagement scores. Catalais ensures real, measurable impact by embedding culture as a business strategy — not an afterthought.
Unlike firms that offer generic training or performative DEI programs, Catalais takes a business-first approach to culture and systems. Every engagement is customized. Jenny brings firsthand experience navigating corporate finance, enterprise leadership, and organizational systems at scale — she's not theorizing. She's been there.
Yes. Catalais operates virtually and globally. Jenny works with organizations across North America and internationally, with in-person engagements coordinated based on location and scope.
But our organization isn't investing in DEI anymore.
This has never been about DEI.
It's about high-performing, highly motivated, highly engaged teams — and building the kind of workplace where they want to win for you.
High-performing individuals are already built to win. The only question is whether they want to win for you. That's a systems problem. It's a leadership problem. It's a culture problem. And it has a direct cost — in turnover, in disengagement, in the talent that quietly decides to give their best somewhere else.
Catalais builds the infrastructure that makes your best people want to stay, want to lead, and want to deliver. That's not DEI. That's business strategy.
What kind of ROI can we expect?
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Ready to Build What's Next?
Whether you're navigating disruption, investing in your people, or ready to stop patching and start building — let's talk.